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Faema Café of the Year

This award seeks to recognise a casual dining place that serves quality light food and drinks while also being high in responsiveness and providing excellent service. 

Evaluation criteria:
  • Decor: The nominated cafe has a well-designed and meticulously maintained space with a distinctive theme.
  • Beverage variety: The nominated cafe should have a signatory selection of beverages.
  • Cleanliness: All areas of the cafe must be kept clean, including the front of the house, the back of the house, employee areas, restrooms, and any other areas that are not visible to customers. Cleanliness also extends to employee hygiene.
  • Value: The pricing structure appropriately reflects all characteristics of the cafe – drinks, food, service and the atmosphere of the nominated bar. 
  • Service & Experience: The nominated cafe is adequately staffed at all times and service staff is knowledgeable and professional.